Tracking communication and staff activity in Mastermind is very useful for communicating between staff members and keeping a log of communication with a particular inquiry or student.
Viewing staff activity
- Inquiries: click the list icon in the top right corner of the adult contact section after managing the inquiry, or open the inquiry from the Prospect Status report.
- Students: click the list icon in the top right corner of the Student Info section of the student's profile. All e-mails sent, both automatic and manual, are added to the activity log. To preview an e-mail, select it in the activity log.
Adding a staff activity
- Select the phone icon in the top right corner of the adult contact tab (inquiries) or the Student Info tab (students).
- Select the activity that you have taken. Activities can be managed by an organizational administrator in the list settings.
- Add additional comments, if desired.
- Save your activity.